Our commitment to YOU

We’re with you every step of the way of your journey. From the initial on-boarding, we partner with you and will be there as you continue to optimize and grow. Topia’s Customer Success team has enabled the biggest brands to experience faster value and quicker realization of their business objectives.

Core pillars of our customer success philosophy

Enable Best Practices

Enable best practices

Benchmark Your Organization

Benchmark your organization

Mobile Talent

Engage your mobile talent

Deliver Time to Value

Deliver time to value

Continuous Improvement = industry best practices

Through personalized launch planning and support, product training and HR best practices advice, Topia is dedicated to servicing our customers’ unique needs and enabling you to maximize value and impact.

Topia has been a key partner for us for many years. Their ability to understand and articulate our path to success has been invaluable.

Jeff Bryson
Global HR Director
Superior Energy Services, Inc.
99.999%
application uptime
9 min
average reaction time to support requests
99%
adherence to SLA on incident resolution

Personalized Planning

From onboarding your team and employee education, Topia’s Customer Success team delivers dedicated, personalized go-live planning and support, product training, HR best practices advice, and internal communications planning.

Get Started

Get Started

Get everything you need to roll-out Topia to your organization in a smarter way: fast, easy, and aligned with your strategy and goals.
Customer Onboarding

We help accelerate time-to-value and ensure a successful launch of Topia to your HR mobility team and employees, through a well-defined implementation plan that is aligned with your program strategy and goals.

Integrations

We work with you to leverage automated and configured workflows and integrate with key HRIS, immigration, cost of living, payroll and relocation management companies.

Training & Enablement

We provide quality training and learning resources to help you succeed at each stage of your company’s journey with Topia.

Adopt & Expand

Adopt & Expand

Benefit from our experience partnering with hundreds of innovative companies and utilize proven strategies to drive effective management, adoption and results.
Customer Success

We conduct strategic business reviews to promote best practices and identify strategies to drive adoption and use of Topia by our employees.

Customer Support

With a 99.999% adherence to SLA, our highly-rated Customer Support team provides timely and responsive support to keep you connected and your business growing.

Transform and Grow

Transform & Grow

Take your strategy and organization to the next level with the help of our strategic consulting and coaching services, and strategic business reviews.
Professional Services

We partner with you to define and deliver strategic consulting projects and enterprise-wide deployments of Topia.

The Best Mobility Programs are Built with Topia