Are you disappointing your new hires as soon as they accept an offer? Learn how to keep employees engaged between hiring and day one.

In a bid to ensure they remain competitive, companies are investing more and more time, money and resources into their recruitment and onboarding programs to attract and retain the best and brightest talent. With 50% of companies struggling to retain their top performing employees (Towers Watson, 2013) and 77% of full time employees either actively searching for a new role, or open to opportunities (CareerBuilder 2012), employee experience is at the top of many corporate agendas.

Whilst companies continue to find new and innovative ways to improve the hiring process and engage talent initially, the post-candidate experience is often taken for granted. According to the Wyndhurst Group, 22% of staff turnover occurs in the first 45 days of work, highlighting the importance of ensuring your employees have a consistently great experience right from their very first interaction with you.

It has been widely reported that organizations with a high level of engagement report 22% higher profitability (Gallup 2013), a statistic that cannot be ignored. With this in mind, in recent years many companies have invested significant resources into formalizing their onboarding processes to ensure that their employees are integrating quickly and efficiently into company culture so that they can get right to work.

For many employees, their first day of work may be across the state, country or even world. Having been successful in winning a highly coveted role, they now face the challenge of relocating for their first day, whether it is a week or six months away. For many recruiters, their job is now complete and the employee's next touchpoint will be with the hiring manager during their formal onboarding program on their first day in the office.

Unfortunately, this approach often leaves employees feeling abandoned and disappointed that they have been left to their own devices during the most challenging part of the process, resulting in an uphill battle during the formal onboarding process in the office. According to the Aberdeen Group, 67% of 'best in class' firms begin the onboarding process before the employee's first day, reflecting the need to ensure that the employee has a seamless experience from candidate stage right through to feeling settled in their new role.

Here at MOVE Guides we understand the importance of helping your employees to feel supported and engaged before they set foot in the new office. With city guides to get them excited about their new home, move planning tools to manage the logistics and custom office pages to help them understand what to expect on day one, we focus on much more than just the physical aspects of their moves. Having a great relocation experience ensures that your employees are engaged, focused and ready to hit the ground running.

With so much invested in hiring the right people, why risk disappointing them before they even start work? Get in touch today to learn how you can ensure your employees have a great experience in the lead up to day one!


Brynne Herbert

About the author

Brynne Herbert

CEO and Founder

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