Moving abroad is one of the most exciting experiences but can also be very daunting. What should be an opportunity to get excited about a new chapter in one’s life can be overshadowed with a myriad of relocation questions, logistics barriers and overwhelming tasks.

That is why at MOVE Guides we pair our market-leading Talent Mobility Cloud relocation solution with our city certified MOVE Advocates to ensure each customer move is completed with efficiency and ease. As a team of current or former expats, we understand that moving to a new country is very stressful and MOVE Advocates are delighted to provide customers with an exceptional relocation experience.

Guiding you through each aspect of moving to a new location, MOVE Advocates are there to answer questions, point customers in the right direction and, as the title implies, become an advocate for each successful move.

In addition to diligently supporting our customers through the logistics of a move, such as finding a place to live, opening up a bank account, moving goods or getting a mobile number, our dedicated team of MOVE Advocates take employee support to the next level to ensure each individual is prepared for life changes with their new city. Below, our MOVE Advocate team highlights a few top stresses that focus on personal and lifestyle challenges when preparing for a new city. (All of these items are also addresses in our best in class, hyper local city guides, located on our Talent Mobility Cloud.)


1) Navigating your new city. Nothing is more frustrating than getting on an express train and realizing it doesn't go to your stop or taking a cab to a new destination and realizing it is better to just walk. There are tons of tools that help people get around cities, such as City Mapper or Google maps, but taking the time to walk around and get a feel for your new home is key. Our MOVE Advocate Morgan also encourages people to understand available commuter passes for local transportation. This is a helpful tool to save time and money.

2) Communicating with family and friends at home. Today, there are several mobile apps and technological advancements that help people around the world keep in touch, such as Skype, Whatsup or Google Chat. That said, time zone differences add an extra layer of difficulty. Solve phone tag issues by scheduling a call during the week that work for each person. Also, Our MOVE Advocate Jas suggests that if you are close with your family, make sure to put these apps on their computer, tablet or mobile devices and teach them how to use them.

3) Learning the local lingo. Countries that speak the same language still may use different phrases in day-to day chat. For example, some classic US and UK differences are elevator vs. lifts; thanks vs. cheers; or sweaters vs. jumpers. There are many resources available that delineate these language differences and will prepare you to speak like a local.

4) Finding local, affordable food. Moving to a new city or country, the last thing on your list may be cooking a home made meal, but getting to know your neighbourhood grocery store is an important tool for saving money and learning the local foods. Our MOVE Advocate Tamara suggested that if time is an issue research local online grocery services, like Peapod or Ocado.

5) Understanding social etiquette. From dress code, greeting people, table manners and tipping habits, it is important to learn the social customs of your new country. Not only is this an important lifestyle tip, this is extremely useful for doing business in another country.

Claire Beckenstein

About the author

Claire Beckenstein

Marketing Communications Manager

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